Return policy
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day
- on which you or a third party designated by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us
Limá The Label
Mailbox storage:
Poststrasse 1
21509 Glinde
Germany
Post office box address:
PO Box 12 12
21504 GLINDE
Germany
Phone: 015756661724
Email: limathelabel.de@gmail.com
inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email).
You can use the attached sample cancellation form for this purpose, but it is not mandatory.
To meet the cancellation deadline, it is sufficient that you send your notification of exercising your right of cancellation before the cancellation period expires.
Consequences of the revocation
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the cheapest standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.
For this refund, we will use the same payment method that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this refund.
We may refuse reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract.
The deadline is met if you send the goods before the end of the fourteen-day period.
We will bear the costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing their condition, properties and functionality.
Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the supply of goods,
• which are not prefabricated and for whose production an individual selection or specification by the consumer is decisive or
• which are clearly tailored to the personal needs of the consumer.
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Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
To
Limá The Label
Post office box facility: Poststr. 1, 21509 Glinde
Postal address: P.O. Box 12 12, 21504 Glinde
Email: limathelabel.de@gmail.com
I/We ( ) hereby revoke the contract concluded by me/us ( ) for the purchase of the following goods ( ) / the provision of the following service ( ):
Ordered on ( ) / received on ( ): _______________________
Consumer name(s): ___________________________
Address of the consumer(s): _______________________
Signature of consumer(s) (only for notifications on paper): _______________________
Date: _______________________
(*) Delete as appropriate.